What people say about us…

Reviews and Tesimonials

Latcham Dowling Estate Agents
5.0
Based on 26 reviews
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Philippa Brown
Philippa Brown
09:14 05 Mar 21
We have built up a relationship with Gary over the last year and have been delighted in how he quickly sold our house. The service that we have received is what you truly expect from an estate agent, and having experienced many others it's simply not the case for all.Gary has gone above and beyond to communicate with us, almost daily, to keep us updated in the process, answered additional queries and went above and beyond with after-care in our new home purchase!From the beginning I have been put at ease and have felt more than comfortable welcoming Gary into our home, especially during a pandemic. His service has been paramount! We even had additional pet concerns, having indoor cats, but that was never an issue and I felt reassured that they were in good hands once we left our house. I can safely say our furry friends look forward to his visits now as they even get a fuss!If I could award 10 stars I certainly would and wouldn't look further to find a better estate agent in the future. Like many things, you get what you pay and you don't half get value for money with Latcham Dowling!
Paul Chambers
Paul Chambers
20:21 04 Mar 21
When I heard Gary was setting up in business I was really pleased, having set up my own company over 15 years ago. I expected the best from Gary and he delivered. Professional, efficient and with regular communication throughout. He was always friendly and helpful. I sincerely wish Latcham and Dowling every success and look forward to seeing the business go from strength to strength and the team growing as I am confident it will!Thanks againPaul
Kate O'Hanlon
Kate O'Hanlon
17:33 04 Mar 21
I just bought a house with the help of Gary Latcham. Gary has been so helpful guiding me through the whole buying process. He has taken the stress away by keeping me up to date at all times. Gary is a true professional. If and when I ever decide to move again I know which company I will be using. Thank you.
Adrian Brookbank
Adrian Brookbank
17:37 22 Jan 21
Gary is top of his game when it comes to making sure things go smoothly, he has a depth of knowledge as a estate agent and is not only supportive throughout the process, he cares a great deal about his clients being happy from the start to the end. I would strongly recommend Gary if you’re looking to buy or sell a property, because attention to detail is everything right now and being able to rely on someone who is dedicated to their work right now is paramount. Both me and my partner had an exceptional experience buying our new property and Gary made this a pleasure.
Toni Wilkes
Toni Wilkes
17:42 06 Jan 21
We have sold 3 properties and purchased 2 with the help of Gary which alone is a great testament but I would like to reiterate further how good the service really was. With regular communication we were kept up to date and Gary in particular was so helpful when another estate agent basically cost us the sale of our property. He went beyond his duty to help us resolve the problem. Can’t recommend him enough.
Lisbeth Corner
Lisbeth Corner
08:19 04 Jan 21
Really outstanding service, Gary Latcham is the best estate agent my husband and I have ever dealt with.When buying our current home he was almost always available (if not he responded very quickly to emails), replied promptly to queries, kept in regular touch with all parties while the purchase was going through, and was generally helpful above and beyond the call of duty.I subsequently contacted him for a rental valuation on behalf of ourParish Council, and he couldn't have been more helpful, even though he knew from the start it was very unlikely he would be awarded the management of the property.Recommend unreservedly.
Lee Walpole
Lee Walpole
10:30 27 Dec 20
We firmly believe that without Gary our 2020 sale and move would not have happened. We first had the pleasure of dealing with Gary over 15 years ago when we moved to our previous property and that too was down to him.His professionalism, honesty, dedication and ability to communicate takes him to another level. Always there when needed, calming, reassuring and quite simply a great person.We cannot recommend him highly enough and wish him and his business partner every success in their new venture.
Moira M
Moira M
21:16 24 Dec 20
I have known Gary for 21 years now and over that time he has been brilliant in handling the buying and selling of my properties. He takes all the hassle out of what would be a very stressful time. Gary does what he says he is going to do, when he says he will do it and does not 'faff' around. He keeps you fully updated at every stage. He is the real deal! I would not hesitate to do business with Gary again in the future and recommend him without hesitation. He is reliable, honest and trustworthy (not something you can say about every estate agent!!)I wish Gary and his partner every success in their new business
Mark Dibblee
Mark Dibblee
17:54 24 Dec 20
If you’re looking for the “Phil Spencer - Location location location” of agents, then look no further than Gary and his new business partner.Gary has vigor, excitement and passion, to find and seal the right deal. You can trust him 100%, to act completely with your best interests at heart.As a previous buyer, and seller, and also a local heating engineer, I’ve come to realise the honesty and commitment Gary will offer in return for very little - just an honest instruction.Thank you for all your assistance Gary, since my first house in 1997, and the recent success of one of my clients houses!
Anita Edmonds
Anita Edmonds
15:01 24 Dec 20
If it wasn't for Gary I don't think our house sale would have happened.He communicated constantly with ourselves and our buyers to make sure all parties were happy and kept informed of any situation. He was always there when you needed him!No amount of questions or queries were too much trouble even when he was supposed to be on holiday!Then when it came to our house purchase he was on hand again to help. Contacting the other agents and solicitors to make sure all went smoothly.He certainly earns our respect for his total professionalism and would not hesitate to use him again ( but hopefully not that soon though! )There are a lot of agents out there but I would doubt you would find one better.
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"A complex house sale in a complex market then hit by Covid 19! Good listeners especially Gary, they remained professional and calm throughout. Awesome 😎"
"First experience of selling my property and didn’t know what to expect but Gary came round to my property to value, measure and explain everything thoroughly. Every question and concern was answered, I was made to feel at ease through the whole process."
"We first met Gary when we viewed a house through him. It wasn't right for us, but Gary listened to exactly what we were looking for and contacted us about a house he thought was suitable, which we then made an offer on. He was on hand throughout the conveyancing process, and even assisted when we had a few snags on our sale."
"There's a good reason why this is my second posting here. Gary Latcham in particular, deliver. In noticing that the buyer of our recent property has also positively reviewed the transaction, I concur, for reasons outside both the seller, the estate agent and our control, this was neither an easy nor quick transaction. But throughout remained professional and mostly importantly kept communication channels open and effective. My wife and I have no hesitation in recommending."
"Have to say that Gary and his team were excellent right from day one. They kept me fully informed every step of the long and stressful process (no fault of theirs I have to add) Very professional and nothing was too much bother for them. I really appreciate all their help and guidance and would happily recommend them to anyone buying or selling a property."
"I have tracked Gary Latcham down, because we have been very impressed with his optimistic and engaging attitude as an estate agent. His long-standing career in this business is evident. Gary and his team, are polite, respectful, and most importantly..listen! If your buying or selling, or just want a chat about property, Gary and his team are on hand to help"
"I would like to thank Gary and the team for all their support throughout the whole process of selling my house. In comparison to other estate agents they were in a different league! I can’t thank you enough."
"We used this agent for a sensitive property sale with many parties involved. From the very start they were extremely understanding and made the process very easy being sympathetic and accommodating to our requirements. "
"This is the third property we have sold with Gary. He and the rest of the team are very helpful and honest. We have been kept up to date with regular communication and they have gone beyond their duty helping us deal with a third party and collating the necessary paperwork. Thank you again Gary and team for making the selling of our property go smoothly again."
"Wow amazing service , we bought a house and Gary the manager went out of his way to help . He exceeded our expectations in every aspect and made moving a lot less stressful , he was running round taking pics of meters for us as we lived so far away . Thank you Gary you are an asset."
"The services of Gary surpassed our expectations; you always tentatively mention ( with your fingers crossed) that you wish to be kept informed and we actually were! Every time we needed updates, feedback etc Gary and his team were on the phone to us. Our chain had a "blip" and they were with us through the whole experience both reassuring and professional throughout. Gary kept in contact with all of the solicitors in the chain giving him knowledge of all developments and in turn kept us fully appraised. The amount of time given to us was huge and very much appreciated. I thought I should mention that at the beginning of the process the appraisal of your home is quite unnerving. Many of us are amateur agents with access to online advertising and have "a clue" about the value of our homes (and a hope of what it's worth too!). Other agents who visited were far less equipped to explain their valuations, in one case a preconceived perception clearly prevented them from considering anything else. Gary took time to fully explain how he had appraised the property, he went into more detail than the obligatory waving of house details that have recently sold close by. This gave me confidence to instruct his agency to market our property; he was spot on and we sold exceptionally quickly. The excellent service we received alleviated the stress experienced when moving home and as I was dealing with two moves at this time, their actions went a very long way. "
"Gary went over and above in helping us. Being a first time buyer I didn't know how the whole system would work, Gary explained all of it in a simple and friendly way, he even offered to go through paperwork with me. He co-ordinated the whole chain making a difficult move as smooth as it could have been"

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